[Note to potential employers: Fidelity bonding to $5000.00 is available upon hire.]

A man and wife team owns these two companies. The administrative duties of both companies take place at an office in St Petersburg.

            My duties were varied; the hours were irregular. My activities were primarily conducted at the administrative office. 

Administrative Office Duties:

• Maintain all electronic office systems

• Telephone System

• 5 incoming lines at locations in two cities

• 3 stations with intercom

• Each station interfaces with the computer network to enable all users to send faxes from their desktop

• Copiers & fax machines

• Computer Network

• LAN, WAN, & Remote Access

• Shared Broadband connection at multiple locations linked by VPN

• Wireless bridge & antennas between buildings

• E-mail, web mail, & shared calendar system

• Networked Printers across WAN

• CMYK Color Dye Sublimation Printer

• Product labels, Marketing materials

• 1 B&W laser Printer

• Invoices, Shipping labels, Etc

• 1 Color Photo Inkjet

• User support for:

• Windows 98, Windows ME, Windows XP, Word 2000,
  Excel 2000, Access 2000, PowerPoint 2000, Outlook 2000, Publisher 2000, Quick Books Premier 2004, Paint Shop Pro, Adobe Photoshop, Scanners, Digital Cameras, etc.

• Install & Maintain, internet enabled, multi-camera, digital surveillance system

• I answered the phones & directed the calls to the proper departments

Mr. Mike’s Gourmet Foods:

Mr. Mike’s Gourmet Foods has a plant in Pinellas Park and a warehousing operation in another location in Pinellas Park.

1.      Redesign existing web site

• Existing site was hosted on a virtual server using a shared IP configuration. There was intensive use of FLASH animation. This combination made the site unavailable to most search engine spiders.
• The web site was moved to a new e-commerce enabled, SSL host and completely redesigned
• A credit card gateway was enabled
• A security certificate was purchased / issued.
• The company inventory was entered into MIVA merchant
• Third party modules were added to MIVA Merchant to improve functionality
• Gift Certificate Module, etc…
• The following companies were managed and coordinated in this effort.
• Atlantic.Net, Miva, GeoTrust, Verisign,
  Meta General, Viking Coders, ECHO Online, AW Registry.
• The use of pay-per-click was too costly in this highly competitive area. ($2/entry)
• Using Web Position Gold, an aggressive cross-linking campaign with other webmasters, and Microsoft's bCentral’s Banner Exchange, our SEO program began.
• www.mrmikesfoods.com now has a competitive position on most search engines.

2.      MMGF was accepted by Home Shopping Network

• An EDI system was installed in the warehouse and interfaced with the United Parcel Service / FedEx Shipping System
• An IP-based, remote access service was set up to enable surveillance / operation of plant equipment from the administrative office.
• This system reduced the rates, which UPS charged.

3.      The order entry / fulfillment process was streamlined to take advantage of the EDI system in concert with the WAN. Orders taken at the admin office, in St. Petersburg and packing lists / invoices are printed on the warehouse floor, in Pinellas Park, FL.

4.      Researched regulations to maintain compliance.

5.      Specified and ordered materials.

6.      While employed at MMGF, I received the State Of Florida’s “Food Safety Manager” certificate.

Lady Xanadu Charters, Inc.

            Lady Xanadu Charters, Inc. leases a dock facility from the City Of St Petersburg on the causeway of The Pier.

The M.V. Lady Xanadu is a Pacemaker 46’ Fly Bridge.

• Existing site was hosted on a virtual server using a shared IP configuration. There was intensive use of FLASH animation. This combination made the site unavailable to most search engine spiders.
• The web site was moved to a new host and completely redesigned
• This became an ongoing process as pages and images are added over several months.
• Since the use of pay-per-click was not used for MMGF, the same strategies were used with LXC.
• Using Web Position Gold, an aggressive cross-linking campaign with other webmasters, and MS bCentral’s Banner Exchange program, our SEO program began.
• www.ladyxanadu.com now has a competitive position on most search engines.
• A computer was installed on the Bridge to manage the GPS navigation system.
• This system also interfaced with the entertainment system allowing the Captain to select music without leaving the helm station.
• The logbook functions were also relegated to this machine.
• A second computer, a laptop, was fitted with a PCMCIA cellular interface to enable Internet connection while underway. This system was used to access real-time Doppler weather radar information.
• Both systems are viewable / operable from the Captain’s chair.
• This greatly improved passenger comfort and operational safety.
• While on charter, I was a uniformed member of the crew. I was responsible for passenger comfort and safety both while underway and docked.
• Before and after charters I was often the sole person to clean the vessel, stock provisions, and setup / breakdown of equipment in coordination with caterers, bar and wait staff, clergy, and entertainers.

George’s Computers                   Tampa, FL

 1.      Greet and serve customers

a.     Make sales, exchanges, and returns

                                                              i.      Accept Cash,

                                                            ii.      Process Checks & Credit Cards

b.     Many days I made over $2000 in sales

c.      Minor tech bench work

d.     Phone support

2.      Answer phones

3.      Maintain “Internet Café” systems

a.     Greet customers & check membership

b.     Tutor novice users

c.      Install / Configure

                                                              i.      Lindows

1.      Star Office Suite

                                                            ii.      MS Windows

1.      MS Office

d.     Routinely clear history files, user installed programs, temp files, etc

e.     Monitor users of systems for compliance of the acceptable use policy.

4.      Close Store

a.     Empty store of customers

b.     Empty trash cans

c.      Secure all doors / windows

d.     Close register

                                                              i.      Reconcile cash / prepare next day’s drawer

                                                            ii.      Batch process credit card purchases

                                                          iii.      Prepare deposit slips

e.     Set Alarms & Locks

True North Systems, Inc.     Kenneth City, FL

During my employment here I worked under two different owners with two distinctly different management styles.

      The first was a man and wife team, Ted & Sharon McDonald. Ted was an excellent printer repair specialist and had the “gift of gab” which made an excellent salesman. His skills as a PC tech were another story. My job was to spearhead the pc sales and repair departments as an independent contractor. Ted then taught me to repair many types of printers. (Laser, Dye-sublimation, and ink/photo jet.) 

• I introduced TNS to new suppliers for laptops, PCs, parts, and tech equipment. I also made TNS a Road Runner Reseller. I also brought the Atlantic.Net web hosting, and dial-up service reseller account. This account is still mine in this area. 

• TNS started doing networking for small – medium offices. This became quite a profit center. We also did several web sites for our customers.

The company was then sold to Todd Zadnik. Todd took complete control of all aspects of the business, making me an employee.

• The showroom was upgraded to share the Road Runner across the systems on display.

• A multi-camera, digital, internet-enabled, surveillance system, which is viewable on the company’s web site: www.truenorhsystems.net (This web site has been redone since I left, the cameras now have reduced on-line function.)

• The technical services area was upgraded with new benches, equipment, and software.

After being a volunteer for several months, I was asked to become a member of the paid staff. The Director then was Rev. Brian Kuiper.

My duties here were varied as we only had four paid staff members.

I was an administrative assistant. My accomplishments here were;

• Author / maintain www.havenofrest.com

• Administer www.tabernacleofcoses.org

  • Moved site to Atlantic.Net

  • Added streaming Windows Media content

  • Increased Search Engine Ranking

• Produce “MANNA” a TV show (still in production)

• Record and produce a 15-minute, daily radio show

• Designed  forms, letterheads & other stationary, signs

• Maintain systems and train employees

• PC systems

• Voicemail system

• Printers

• Scanners, Cameras, Digital Audio Recorders

• I added the mission to many on-line databases

• This increased the number of donations & volunteers

• I administered the Court ordered Community Service Program.

• I made  databases to:

  • account for donations

  • log of volunteer hours.

  • track vehicle maintenance.

  • track the Food Basket Program.

• I reduced mail room coasts by:

  • Using CASS certified mailing list software

  • Moving our mail account to a USPS Bulk Mail Center